Frequently Asked Questions
Everything you need to know about shopping with Matt Mathews Boutique
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that clearance items and personal care products are final sale.
Do you offer international shipping?
Currently, Matt Mathews Boutique ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I track my package?
Once your order is processed, a confirmation email containing a tracking link will be sent to the address provided at checkout. You can also track your order through our website's 'Order Status' page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my boutique items?
To ensure the longevity of your garments, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and hanging to dry is best for delicate fabrics.